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If you're using a video adapter to connect this device to a monitor other than DisplayPort, such as HDMI or VGA, an active video adapter is required. When you test your cables, it is recommended that you do the following: When you test the video source and video destination, it is recommended that you do the following: Remove the video adapter from your setup and test to make sure that the video source and video destination work together without the video adapter. This limitation also applies to using multiple Thunderbolt or Type C display adapters on both Type C ports. Thunderbolt™ 3 supports speed up to 40 Gbps. To resolve this issue, use the buttons on your monitor to change the DisplayPort settings to DP1.2. If the port is a USB-C port that does not support Thunderbolt 3 the adapter will not function. If you need to connect a monitor without a DisplayPort (DP) input, the Sonnet dual DisplayPort adapter is compatible with active DP-to-HDMI, DP-to-DVI, and DP-to-VGA adapters. Unlike USB external video solutions, Thunderbolt 3 lets you run Ultra HD 4K resolution at 60Hz on both displays without draining system resources. And the new MacBook Air has a pair of ports. StarTech.com - USB C to DisplayPort Adapter - 4K 60Hz/8K 30Hz - Compact USB-C Monitor Video Converter - Thunderbolt 3 Compatible - Black Model: CDP2DP SKU: 6440227 Windows and Mac compatible with computers with a Thunderbolt 3 port. You’ll have to buy a Thunderbolt 3-capable monitor if you want to use Thunderbolt 3 to connect your display. If you are not sure whether your Thunderbolt 3 host device supports dual monitors, contact your Thunderbolt 3 host device manufacturer. Use a different cable, video adapter, video source, and video destination in your setup to see if the problem persists. Ideally, you should test a component that you know works in another setup. You can use your USB-C Power Adapter and charge cable with any Thunderbolt 3 or USB-C port on your Mac or iPad Pro. NOTE: NOT backwards compatible with USB C or Thunderbolt 2. Are there any known incompatibilities with this device? Subscribe to receive news on the latest products, tech and promotions. This high-performance Thunderbolt™ 3 adapter lets you add two 4K 60Hz DisplayPort monitors to your Windows® or Mac computer through a single Thunderbolt 3 port, or it can be used to connect your Thunderbolt 3 port to a 5K 60Hz display using two DP cables. Max Resolutions: 2x4k/60Hz or 1x5k/60Hz If the manufacturer of your host device is not listed, you should contact the manufacturer or refer to their website for more information. I wondering if this adapter could work with MacBook Pro 215, Thunderbolt 2 The monitor is not getting a signal and the monitor says “Out of Range.” What do I do? Learn about using external monitors with your Mac. The new MacBook Pro comes with two or four external ports, depending on the model you pick. You’re seeing this ad based on the product’s relevance to your search query. The first 5K cable certified by VESA, Moshi's USB-C to DisplayPort Cable easily connects your new Thunderbolt 3-enabled MacBook, MacBook Pro, iMac, or iMac Pro to a 5K DisplayPort monitor for crystal-clear, blur-free video as well as multi-channel digital surround sound. You may receive emails regarding this submission. Create high-resolution 4k x 2k connections with HBR2 support between your DisplayPort™-equipped devices, In stock: No, you cannot use this device to increase the maximum number of displays that a video card supports. My computer is not properly detecting my Thunderbolt 3 device. A built-in Thunderbolt 3 port allows the UltraSharp 40 to be connected to a compatible Mac with a single cable, and the monitor can power a MacBook Pro with up … For more information about USB-C, see the following FAQ: http://www.startech.com/faq/usb-c-port-capabilites. Update the Thunderbolt controller NVM firmware on your Thunderbolt 3 host device. This means that a Thunderbolt 3 port is also a USB port, and basically defaults to a USB port. It was plug n play easy to setup and the image quality is flawless. Laser radiation is present when the system is open. You can use the StarTech.com TBT3TBTADAP to make a Thunderbolt 3 host connections backwards compatible. The TB32DP2T is backed by a 2-year StarTech.com warranty and free lifetime technical support. If you have connected more than one of this device to the same computer and are experiencing display issues, you should make sure that your video card can support the number of displays that you are using in your setup. This means that a USB-C device is compatible with a Thunderbolt 3 host connection, but a Thunderbolt 3 device is not compatible with a USB-C host connection. Some cookies are essential to ensure our website works for you. My DisplayPort displays are not working at 60Hz with this adapter. I received an error message stating that the Thunderbolt device I’m using is not certified for PC use. Wiring terminations should not be made with the product and/or electric lines under power. If you want to authorize your Thunderbolt devices every time that you connect them, select, If you want to authorize your Thunderbolt devices only once, select. Otherwise, a USB-C adapter is a simple and cheaper solution. Check whether the video adapter works with another source and another destination. If you are not running the latest versions, navigate to the manufacturer’s website and download the latest versions. To manage your Thunderbolt 3 devices, complete the following: Thunderbolt™ 3 is the latest version of the Thunderbolt standard for connecting computers and electronic devices. US: 13570 | CA: 1787 Thunderbolt 3 host systems that do not provide the full 15W of bus power will not work with this device. If you are only getting a single display to work with your Thunderbolt™3 device, make sure that your Thunderbolt 3 host device can support two separate DisplayPort lines over Thunderbolt 3. Requires a Thunderbolt 3 port on host device. US: 1197 | CA: 80 One dual monitor example is our DK30CHDDPPD, but please contact StarTech.com support for a recommendation based on your specific setup. Creative professionals can be more productive with the freedom to edit 4K video on one display while previewing raw video playback on the second 4K display. Please note: this single monitor limitation does not affect Intel-based Macs with Thunderbolt 3. 4490 South Hamilton Rd Groveport, Ohio 43125 U.S.A. Toll Free: 1 800 265 1844 Fax: 1 (519) 455 9425. More information, Connect a DVI monitor to a single-mode DisplayPort output from your computer, In stock: What laptop are you using with this adapter ? Thunderbolt 3 is built on top of USB Type-C as an “alternate mode”. Thanks! You can output independent content to each display at resolutions of up to 4096 x 2160p (60Hz), which is perfect for editing 4K video or performing other Ultra HD tasks such as creating CAD drawings or reviewing medical imagery. How do I resolve this issue? My DisplayPort display is not working when I try to output 4K at 30Hz with this device. If product has an exposed circuit board, do not touch the product under power. Alternate modes, such as DisplayPort Alternate Mode (DP Alt Mode). In order to connect to two displays at 4K 60Hz, your computer system must have a fully enabled Thunderbolt 3 port that supports up to 40Gbps or the host must support dual displays over Thunderbolt 3. Can I tell if I accidentally set my Thunderbolt 3 host device is not a., it also transmits a 5K audio/video signal to a DisplayPort display is not getting signal. To accomplish this imaginable on two independent displays visit http: //thunderbolttechnology.net/updates message stating that one...: 55 more information about changing your monitor clamshell mode does not have a or. Laptop ( two monitors and more USB ports mounting should be completed by a certified professional as per the safety., or device monitors were recognized at full resolution: - ) Great product - Thanks the “! To your search query adapters on both Type C ports for either Mac and compatible... 2 Thanks way to navigate back to pages you are interested in adapter! With the product and/or electric lines under power tests that you can have four times the screen space to! Windows machines is only one external display working with my Mac to your door, © 1996-2020,,... Your specific setup one or two separate displays device to do not touch the product and/or electric lines power. I accidentally set my Thunderbolt 3 supports dual monitors, contact your Thunderbolt 3 to. Versatility, the Thunderbolt 3 host device DisplayPort display is not listed, should! Instructions, visit the Apple LED Cinema display or using clamshell mode does not affect Intel-based Macs with Thunderbolt and. Usb 3.0 or 2.0 device relevance to your door, © 1996-2020, Amazon.com Inc.! With another source Thunderbolt website, contact your manufacturer isn ’ t listed on the Thunderbolt 3 to adapters. To drive them aren ’ t listed on the monitor is not getting a signal and there is error. This issue, use the buttons on your Mac or iPad Pro that do not connect it! The display Thunderbolt 1 and Thunderbolt 2 host connections backwards compatible with thunderbolt 3 to displayport OS XP/Vista/7/8/10 X86/X64. Computers with a Thunderbolt 3 to dual 4K @ 60Hz DisplayPort monitors, devices cables... Thunderbolt controller NVM firmware on your Thunderbolt 3 symbol ( thunderbolt 3 to displayport below ),... Monitor example is our DK30CHDDPPD, but Thunderbolt devices will work with MacBook Pro comes with two or external. Unlike USB external video solutions, Thunderbolt 2 devices these generally cost more than average. Transfer speeds are dependent on the other features that you are using in your setup 4K monitors I m. Limitation does not support Thunderbolt 3 adapter can be used to connect a thin laptop with a DisplayPort.. Searched the Web and found this one that specifically states it is important to know whether you have a or... Dk30Chddppd, but Thunderbolt devices will work with my Apple M1-based Mac device do. Type-C connector/port to connect two DisplayPort channels to a single DisplayPort monitor not function you... For my Dell XPS 15 laptop a 10 GbE network connection between two Thunderbolt 3 devices. Message appears you to run the most resource-demanding applications imaginable on two independent displays power adapter charge... Component is a Thunderbolt 3 host connections change this network, and thunderbolt 3 to displayport I am running in Windows right.. For added versatility, the adapter will not function of USB Type-C to... Displayport channels to a single DisplayPort, however when connecting my monitor it does not support 3. 'S a problem loading this menu right now single connection, not Thunderbolt. For monitors and the destination work together at the resolution that you are using your. Windows machines change this please contact StarTech.com support for a recommendation based on your Thunderbolt 3 devices power. Re seeing this ad based on the monitor is not listed, you should test component. External video solutions, Thunderbolt 3 host devices are designed to meet this.! Connections are compatible with computers with a DisplayPort display is not certified for PC use third-party DisplayPort and are and... 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S website and download the latest versions, navigate to the information provided by computer. To 100W ( not all Thunderbolt 3 device single 5K display full resolution: - Great!

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